HAVE QUESTIONS?
Order & Payment
What forms of payment do you accept?
We accept all major credit cards, debits cards, Apple Pay, Google Pay and PayPal.
Will I be charged sales tax on my purchase?
Yes, law requires that each purchase must be charged with sales tax.
Do you offer any discounts?
Yes, we do. We announce it on the website.
Is my information secure?
Absolutely. All the financial information is encrypted and safeguarded
Can I order online and pick up in store?
Yes, absolutely
Can I change or cancel my order?
Yes, you can. Please contact us if you need help with your order.
How can I check the status of my order?
You can login into your Zafrah account and check the status of your order
Shipping & Returns
When will my order arrive?
After the purchase, your order will be shipped within one business day and arrive to you within three business days
Where do you ship?
We ship to anywhere in the US
Do you accept international orders?
Currently, we can not accept international orders
What’s your return policy?
We offer 30-day return on any purchase with the original box
If I order online, can I return or exchange my item in store?
Absolutely. You can return it to any of our locations
What should I do if my package is lost?
No worries, please, contact us and we will sort out the problem